Itunes will no longer work on Windows 10 or 11. It shows in task manager but doesnt open up. Uninstall and reinstall of different versions doesnt help. Any ideas?

It shows in task manager but doesn't open up. Uninstall and reinstall of different versions doesnt help. Any ideas? Install from the Microsoft store also doesnt work. I did restore my system to an earlier backup and it works fine.

Posted on Feb 1, 2022 9:59 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2022 11:11 AM

iTunes 12.12.2.2 is working for me on an up-to-date version of Windows 11. Which older versions have you tried?



For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

4 replies
Question marked as Top-ranking reply

Feb 1, 2022 11:11 AM in response to Itunes_User101

iTunes 12.12.2.2 is working for me on an up-to-date version of Windows 11. Which older versions have you tried?



For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Itunes will no longer work on Windows 10 or 11. It shows in task manager but doesnt open up. Uninstall and reinstall of different versions doesnt help. Any ideas?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.