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Level 1

4 points

Cannot make a purchase in iTunes App Store

Trying to make an in game purchase, keeps being declined with a balance in my account

iPad, iPadOS 15

Posted on Feb 1, 2022 4:41 PM

Top-ranking reply

Level 10

684,609 points

Posted on Feb 1, 2022 5:20 PM

Does the cost of the purchase plus applicable taxes exceed your account balance?

If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.

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