dje4853 Said:
"Software update is stuck on checking for updates on Mac: [...]I have shutdown and rebooted numerous times, checked I have enough Ram and also checked Activity Monitor. Where to now? Thanks, Janet"
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Troubleshooting macOS Updating:
What to Try:
Perhaps there is an issue connecting to Apple's servers? So, try the following...
A. Updating in Safe Mode:
(Hold Down: the shift key upon boot). In Safe Mode, login items do not load at log in, certain System Preferences are set aside, and damages system files (caches) are fixed.
B. Single Out this User:
Try creating another administrator user and installing it through that user.
C. Restart your Router:
Perhaps there is an issue with the router's ISP connection? So, try restarting it.
E. Use a Different Network:
Are you using a public LAN (i.e. school network)? If so, you may be limited to only a certain amount of data use. So, using a private LAN.