Strange issue 'iPhone Not Playing’ Window on Lock Screen- [iPhone 11 Pro]


  1. Can only be removed by turning device off then back on
  2. Returns for no apparent reason
  3. Dont have Apple Music installed on device
  4. Clicking it brings up window Restore “Music"
  5. This happens when no apps are open
  6. started after installing iOS 15.3


No idea how to get rid of it

iPhone 11 Pro

Posted on Feb 2, 2022 3:36 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2022 3:43 AM

Also, in the message you get, it looks like you deleted Music app from your device.

You can redownload it from AppStore (this doesn't mean you need to subscribe to Apple Music, but just that that app is on your iPhone).

Regards

Giulio

5 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Strange issue 'iPhone Not Playing’ Window on Lock Screen- [iPhone 11 Pro]

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.