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Fonts displaying as question marks in Apple Mail on Big Sur

with question marks. The fonts in question were not Arial or Helvetica, as mentioned in other threads. I deleted all font caches, reset to default fonts… no Extensis Suitcase yet. Still the same problem:


Posted on Feb 2, 2022 9:26 AM

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Posted on Feb 2, 2022 9:38 AM

I fixed this today, after days of seeing threads about Helvetical and Arial… thought the fonts being displayed wrong were never either of these. I resetting everything, including "Restore Standard Fonts…".


The I found an ALIAS called "Arial Unicode.ttf" in this location:


/Library/Fonts/Arial Unicode.ttf


This file points to the original font ( /System/Library/Fonts/Supplemental ), which needs to stay the same. But removing the ALIAS fixed the problem! :)


As it's already in the System fonts i see no reason for there to be an alias there!

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Question marked as Best reply

Feb 2, 2022 9:38 AM in response to Simon Beer1

I fixed this today, after days of seeing threads about Helvetical and Arial… thought the fonts being displayed wrong were never either of these. I resetting everything, including "Restore Standard Fonts…".


The I found an ALIAS called "Arial Unicode.ttf" in this location:


/Library/Fonts/Arial Unicode.ttf


This file points to the original font ( /System/Library/Fonts/Supplemental ), which needs to stay the same. But removing the ALIAS fixed the problem! :)


As it's already in the System fonts i see no reason for there to be an alias there!

Fonts displaying as question marks in Apple Mail on Big Sur

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