imac 2019 low speed

Dear friends


I have bought an imac 2019 with i9 (9900K) processor and SSD disk and 48gb RAM


I have anticipated, that my mac would be somehow faster than I actually experience. Although it is not that heavy loaded and I performed a clean install without transferring debris from my old imac , I have to wait a lot of time till some common apps open. I tell you representatively that opening word 2019 or adobe elements takes 10-15 seconds. I have installed the latest available MacOS. Is this normal? Thank you in advance

iMac 27″, macOS 12.1

Posted on Feb 2, 2022 11:18 AM

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Question marked as Top-ranking reply

Posted on Feb 2, 2022 5:07 PM

No Time Machine backup - Time Machine backup not found.

It appears that you do not have a Time Machine backup. If this is the case, you should create one. To start, you need an external hard drive. Here’s a few excellent ones sold by Apple: 


You can then follow the steps in this Apple Support article to setup your Time Machine backup: Back up your Mac with Time Machine - Apple Support


Also, moving forward, I recommend that you use iCloud in addition to Time Machine to sync all your files and photos to all your Apple devices. Although iCloud is not a "true" backup service, iCloud can also act as an emergency off-site backup, but this is why iCloud should be used in addition to Time Machine. Here are some resources on setting up iCloud for Mac:


After you setup iCloud, turn off "Optimize Mac Storage" in System Preferences > Apple ID/iCloud. That way, all changes made to files in iCloud are also backed up to Time Machine. If you have this setting on due to a limited amount of storage on your Mac, that is fine. Just know changes won't be backed up to Time Machine, only iCloud.


Sophos

Delete Sophos: Uninstall Sophos Anti-Virus for Mac using the built-in or standalone tools, or via terminal & How to Delete Anti-Virus, Cleaners, VPNs,… - Apple Community.


Mac computers do not need any sort of anti-virus, cleaners, VPNs, etc. The only thing they are good at is creating false marketing promises and taking consumers' money. In fact, anti-virus and other cleaners cause performance issues, security issues, and make macOS appear buggy. Your Mac is far worse with these types of Apps installed.


Mac computers have protection built-in, which is the best protection for your Mac. For specifics on macOS Security, see: macOS - Security - Apple and Protecting against malware in macOS - Apple Support. Mac computers also have built-in storage recommendations: Optimize storage space on your Mac - Apple Support. You can even use the built-in macOS Firewall: Block connections to your Mac with a firewall - Apple Support. Other than that, all you should do is restart your Mac approximately once a week and keep macOS up to date: Update macOS on Mac - Apple Support


However, should you ever get adware or malware on your Mac, the only tool that should be used to remove it is the free Malwarebytes for Mac. This App is the only exception to the general rule that no anti-virus, anti-malware, etc. should be used.


Jack

3 replies
Question marked as Top-ranking reply

Feb 2, 2022 5:07 PM in response to doulberis

No Time Machine backup - Time Machine backup not found.

It appears that you do not have a Time Machine backup. If this is the case, you should create one. To start, you need an external hard drive. Here’s a few excellent ones sold by Apple: 


You can then follow the steps in this Apple Support article to setup your Time Machine backup: Back up your Mac with Time Machine - Apple Support


Also, moving forward, I recommend that you use iCloud in addition to Time Machine to sync all your files and photos to all your Apple devices. Although iCloud is not a "true" backup service, iCloud can also act as an emergency off-site backup, but this is why iCloud should be used in addition to Time Machine. Here are some resources on setting up iCloud for Mac:


After you setup iCloud, turn off "Optimize Mac Storage" in System Preferences > Apple ID/iCloud. That way, all changes made to files in iCloud are also backed up to Time Machine. If you have this setting on due to a limited amount of storage on your Mac, that is fine. Just know changes won't be backed up to Time Machine, only iCloud.


Sophos

Delete Sophos: Uninstall Sophos Anti-Virus for Mac using the built-in or standalone tools, or via terminal & How to Delete Anti-Virus, Cleaners, VPNs,… - Apple Community.


Mac computers do not need any sort of anti-virus, cleaners, VPNs, etc. The only thing they are good at is creating false marketing promises and taking consumers' money. In fact, anti-virus and other cleaners cause performance issues, security issues, and make macOS appear buggy. Your Mac is far worse with these types of Apps installed.


Mac computers have protection built-in, which is the best protection for your Mac. For specifics on macOS Security, see: macOS - Security - Apple and Protecting against malware in macOS - Apple Support. Mac computers also have built-in storage recommendations: Optimize storage space on your Mac - Apple Support. You can even use the built-in macOS Firewall: Block connections to your Mac with a firewall - Apple Support. Other than that, all you should do is restart your Mac approximately once a week and keep macOS up to date: Update macOS on Mac - Apple Support


However, should you ever get adware or malware on your Mac, the only tool that should be used to remove it is the free Malwarebytes for Mac. This App is the only exception to the general rule that no anti-virus, anti-malware, etc. should be used.


Jack

Feb 2, 2022 11:57 AM in response to doulberis

Welcome to the Apple Support Communities.


I believe we need to proceed with an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


  1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
  2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities. 
  3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
  4. Run the report, and put it in a post, as shown here: https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


Cheers,


Jack

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

imac 2019 low speed

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