‘House of Gucci’ is playing in Narration Mode’ and no other movies doing so.

Why is just the movie ‘House of Gucci’ playing with ‘Narration’ when all of the other 400 movies I own from Apple’s iTunes are not. I joined two blogs and it seems there is something wrong with this movie being purchased via the above. This is very frustrating as everyone I’m sure, is spending hours and hours on their Apple TV Settings and TV Settings trying to fix this.

Ante up Apple and be proactive & send those who have purchased it to date, an explanation- as well as fix this issue.

Thank you

Apple TV HD, tvOS 15

Posted on Feb 2, 2022 3:13 PM

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Question marked as Top-ranking reply

Posted on Feb 2, 2022 3:15 PM

If this happens for one particular title, regardless of Audio Description settings, then contact the iTunes Store staff about possible issues at the source.


User Fabio figured out that that this appears to be specific to the DD 5.1 track. Try setting your Apple TV to stereo for this title until they solve this.

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‘House of Gucci’ is playing in Narration Mode’ and no other movies doing so.

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