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MacBook Pro ports not working

The ports on the right side of my MacBook pro 15 inches 2019 are not working

MacBook Pro 15″, macOS 12.1

Posted on Feb 3, 2022 1:12 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2022 8:26 AM

Gabriel_Chung wrote:

The ports on the right side of my MacBook pro 15 inches 2019 are not working



On the Intel Mac you can



Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)


no resolve—Try resetting the SMC https://support.apple.com/en-us/HT201295



You run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.


Use Apple Diagnostics to test your Mac

https://support.apple.com/en-us/HT202731



Still no insight or resolve:

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


1 reply
Question marked as Top-ranking reply

Feb 3, 2022 8:26 AM in response to Gabriel_Chung

Gabriel_Chung wrote:

The ports on the right side of my MacBook pro 15 inches 2019 are not working



On the Intel Mac you can



Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)


no resolve—Try resetting the SMC https://support.apple.com/en-us/HT201295



You run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.


Use Apple Diagnostics to test your Mac

https://support.apple.com/en-us/HT202731



Still no insight or resolve:

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


MacBook Pro ports not working

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