You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do i reset my Macbook Pro?

I am having problems with Mail...it is extremely slow. I have backed up my complete MacBook Pro M1 -2020 running Monterey 12.2. How can I reset it to factory settings?....so that Mail can ''start over''?

Posted on Feb 3, 2022 12:25 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2022 9:54 AM

  1. Back up all of your apps and data
  2. shut down the machine.
  3. hold power button simultaneously cmd + r to boot into recovery mode
  4. go into disk utility
  5. find your Macintosh HD volume
  6. erase the volume (this will erase all apps and data)
  7. exit out of disk utility
  8. open Install macOS Moterey
  9. run through the install process


Similar questions

5 replies
Question marked as Top-ranking reply

Feb 3, 2022 9:54 AM in response to Kevin Bouah

  1. Back up all of your apps and data
  2. shut down the machine.
  3. hold power button simultaneously cmd + r to boot into recovery mode
  4. go into disk utility
  5. find your Macintosh HD volume
  6. erase the volume (this will erase all apps and data)
  7. exit out of disk utility
  8. open Install macOS Moterey
  9. run through the install process


Feb 3, 2022 8:31 AM in response to Kevin Bouah

Kevin Bouah wrote:

I am having problems with Mail...it is extremely slow. I have backed up my complete MacBook Pro M1 -2020 running Monterey 12.2. How can I reset it to factory settings?....so that Mail can ''start over''?



For problem accounts the go to way to sort mail issues—


Remove the account and add it back in...


Remove email accounts in Mail on Mac

https://support.apple.com/en-lamr/guide/mail/mlhl9eb9408c/15.0/mac/12.0


Add email accounts in Mail on Mac - Apple Support

https://support.apple.com/en-lamr/guide/mail/mail35803/mac


you can try the Mail set up wizard https://support.apple.com/mail




if you really want to start over...same as here:

What to do before you sell, give away, or trade in your Mac



how do i reset my Macbook Pro?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.