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I have iphone mini 12. I recently broke the screen and, for speed, got a non apple screen replacement which is fine - I then got a 'unknown part' message in settings which I have read a number of times but cannot get rid of the notification on screen about the message - can anyone help - it is really annoying!
[Re-Titled by Moderator]
iPhone 12 mini
Thank you - phone works fine - I understand apple telling me in case I didn't know but have got message from them now loud and clear! Notification been on for over 3 weeks now - do you know when it will disappear please?
Thank you - phone works fine - I understand apple telling me in case I didn't know but have got message from them now loud and clear! Notification been on for over 3 weeks now - do you know when it will disappear please?
Sorry - one last check - thank you for your patience - are you saying i have to live with this forever! Enough to make me buy a samsung!
“Tampered with”? Seems the screen was repaired.
You will never be able to get rid of that.
The only way to get rid of it would be to have the display replaced by Apple or an authorized service provider with a genuine Apple display.
It is unlikely in the extreme that they will agree to do so now that your phone has been tampered with.
You will have to live with it, or buy a new phone.
Should I leave my iPhone in the past and restart with a Samsung?? I’ve never had a Samsung but I’m down.
The message will never disappear completely. It shouldn't show up on your primary screens every day to remind you after a few days, from what I understand. In other words, it will ALWAYS show up in settings. Your phone just won't publish it on your home screen daily.
Sorry - I am not being clear - there was a message daily for 3 days which then disappeared but now I have a constant alert/notifications on 'settings' as though I have never read the 'important display message'. I click on settings/ read the message and then close settings. Despite this I cannot get rid of the red icon circle with a 1 in it informing me there is an unread message in settings - despite reading the message over and over! This is what i need to go please - if possible- or if it goes on own how long until it goes!!
Sorry for not explaining!
garvinIII71 wrote:
“Tampered with”? Seems the screen was repaired.
It's not the kind of language that Apple would use to describe it. They're far more diplomatic and non-judgmental about it. My understanding is that Apple's primary concern would be if third-party repairs were botched where something other than the screen assembly might be damaged.
Legal - General Service - Apple
1.11.6 Disclosure of Unauthorized Modifications. During the service ordering process, you must notify Apple of any unauthorized modifications, or any repairs or replacements not performed by Apple or an Apple Authorized Service Provider (“AASP”), that have been made to your product. Apple will not be responsible for any damage to the product that occurs during the repair process that is a result of any unauthorized modifications or repairs or replacements not performed by Apple or an AASP. If damage results, Apple will seek your authorization for any additional costs for completing service even if the product is covered by warranty or an AppleCare service plan. If you decline authorization, Apple may return your product unrepaired in the damaged condition without any responsibility.
The message will eventually go away, but you can't stop the message. Understand the speed part, but when you let a 3rd party replace parts on your iPhone, they don't have access to authentic parts and Apple can and often will refuse to provide support to a device which has non-authentic parts installed and certain features, such as FaceID and True Tone often no longer work on devices with 3rd party parts.
applecomm33 wrote:
Sorry - one last check - thank you for your patience - are you saying i have to live with this forever! Enough to make me buy a samsung!
https://discussions.apple.com/content/attachment/e98fce11-fb34-46f2-ae55-fb5a05106d2b
Yes. That's what happens when you have an unauthorized party put knockoff/counterfeit/salvaged parts in your phone.
No, I understand. The notice in Settings will be there forever and cannot be removed. If you're happy with the screen on your phone, just ignore it. It's not like you spend a lot of time in the settings app.
I don't personally care what phone you use, to be honest. I have no interest in ever owning a Samsung, but if you think it will be the right choice for you, go for it.
"Tampered with" means replaced by anyone other than Apple with non-authentic Apple Parts.
Yes. You have to live with this forever. If that sends you to Samsung, that really doesn't matter to us. We aren't Apple. We are users like you.
OR, as KiltedTim suggests above, you could see if Apple would be willing to replace the screen on your iPhone with an authentic Apple Screen.
Either way, the choice is yours.
Thank you anyway
How to remove "Unknown Part" message on iPhone?
