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Hi, I received a message that my iCloud storage was full (could not back up). I saw iMessage was using 100GB of storage and I deleted almost all of my messages. However, the iCloud storage still shows 100GB being used. That’s not the case so I’m not sure how to fix this issue.
Hi there Jessyca_Sterk,
We understand you have a question regarding the iCloud storage for Messages on your iPhone.
Do you use Messages in iCloud on any other devices?
If so, do you still see your messages there? Learn more here: Use Messages in iCloud
This page may also help: How to delete messages in iCloud
Regards.
iMessages and iCloud Storage
