Syncronisation ITunes and Iphone

I have a Iphone SE (2nd generation) and I tried to made a syncronisation with Itunes. Each time : Impossible to make a syncronisation. I have already use the diagnostic test in de Help menu from Itunes and all is OK.

iPhone SE, iOS 15

Posted on Feb 4, 2022 2:58 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2022 10:18 AM

smdeb wrote:

Each time : Impossible to make a syncronisation.

Why? What happens when you tap the Sync button?


One thing to consider straight away; each device (iPhone) needs to have its own Sync options set. So if you haven't synchronised this phone with this iTunes Library before, or iTunes has been re-installed, you will have to set the Sync options again.


If you're still stuck, post back with more detail about each step you take, what you expect to happen at that time and what actually happens when you take it.

1 reply
Question marked as Top-ranking reply

Feb 4, 2022 10:18 AM in response to smdeb

smdeb wrote:

Each time : Impossible to make a syncronisation.

Why? What happens when you tap the Sync button?


One thing to consider straight away; each device (iPhone) needs to have its own Sync options set. So if you haven't synchronised this phone with this iTunes Library before, or iTunes has been re-installed, you will have to set the Sync options again.


If you're still stuck, post back with more detail about each step you take, what you expect to happen at that time and what actually happens when you take it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Syncronisation ITunes and Iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.