You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
The icloud passwords extension for Edge browser has recently stopped working.
iCloud for Windows 13.0 installed successfully.
Using the extension, it is just blank with the icloud logo.
I have tried everything, multiple reboots, uninstalling and reinstalling both the extension and iCloud for windows application, signing out and in, nothing seems to work.
Any help would be appreciated.
Windows, Windows 10
I had the same issue.
However, I have found a solution.
1.Remove "icloud for windows".
2.Remove the access permission to "C:\Program Files\WindowsApps".
(If you can view the contents of the "C:\Program Files\WindowsApps" folder, then you may have access permissoin to it.)
3.Reinstall "icloud for windows"
I don't know if this will work in all cases, but I was able to solve the issue this way.
I had the same issue.
However, I have found a solution.
1.Remove "icloud for windows".
2.Remove the access permission to "C:\Program Files\WindowsApps".
(If you can view the contents of the "C:\Program Files\WindowsApps" folder, then you may have access permissoin to it.)
3.Reinstall "icloud for windows"
I don't know if this will work in all cases, but I was able to solve the issue this way.
Hi GReasy_2,
Thank you for posting in Apple Support Communities. We understand you are having problems setting up and using the iCloud Passwords browser extension.
You may want to follow the guide linked below to ensure everything is set up correctly in the iCloud Passwords app as well.
Manage iCloud passwords on your Windows computer
Cheers!
Which of these icons do you see in Edge or Chrome?
"See if you have a saved password
The icon on the button in your browser indicates if you have a saved password and can access it.
You have a saved password for the website. Click the button to access it.
You have a saved password for the website. Enable the iCloud Passwords extension to access it. Click the button and follow the onscreen instructions.
You don’t have a saved password for the website or iCloud Passwords can’t fill in any fields on the page.
Make sure you’re signed in to iCloud for Windows and the iCloud Passwords extension is enabled."
Autofill iCloud passwords in a web browser on your Windows computer
Did you install any additional extensions when you first started noticing this behavior? Have you tested for the same behavior without other extensions installed in your browser? It is possible other extensions are interfering with iCloud passwords functionality. You may also want to Contact Apple Support for additional help.
I think the indication works well.
I can see a blue icon if there is a password saved for this website.
If there is no password saved, i see the grey cloud.
The problem occurs with clicking the button:
I am not able to start the 2FA because the only thing i can see is this white window with icloud icon on it.
The icloud passwords app which was launched with the last update of icloud for windows works.
Are you using iCloud Keychain on your Apple devices? If so, are you having any issues accessing your saved passwords on these devices? If you are only experiencing issues while using Edge, you may want to reach out to Microsoft for additional support. Microsoft Edge help & learning - Microsoft Support
Have a good one!
It already worked with exact the same settings that i am using now.
The only thing i have done was updating edge, icloud and the extension.
I also tried with no extensions except the icloud passwords, but the problem was still there.
i will contact the apple support for additional help.
Hi cecco,
yesterday i finaly found the solution.
Something was wrong with the user profile in windows.
After i deleted and recreated the profile it was working.
But its an interesting issue, because the only thing i changed singe it wasnt wirkung, was updating windows and the icloud-software.
Regards,
GReasy
Hi GReasy,
thank you for the reply, I'll try, even if mine is a domain account and I don't know what I'll be able to do ... the "only" thing I did was changing my PC with a new one, probably some domain group policy has changed.
Regards
Cecco
Hi Chris_C1,
thanks für your answer.
The icloud passwords app itself runs fine.
I checked every option descriped in the link.
Everything works fine.
Regards!
For now keychain is working fine, except the edge extension. I think the problem startet with update to version 1.2.
But the plugin isnt working in other browsers either.
Hi GReasy_2,
did you find a solution?
I am having the exact same problem since a couple days...
iCloud passwords Edge extension not working
