MacBook Air does not turn on, only shows battery icon

My MacBook Air 2019 suddenly shut down and now it will not turn on, it keeps showing the battery icon and nothing else. I have a charger in and still nothing. Please see image attached!

Posted on Feb 4, 2022 7:56 AM

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3 replies

Feb 4, 2022 9:30 AM in response to BenjaminWhite10

Eight hours should have been more than enough. If you can, substitute a different USB-C cable. The cable has to specifically support charging, and some don't.


The one included with your Mac should certainly be the correct one, but there was a short time (perhaps a year or two ago) during which Apple shipped cables that didn't meet their requirements. So if you need yours evaluated by an Apple Store or AASP, bring all three devices — the Mac, the power adapter, and the cable.

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MacBook Air does not turn on, only shows battery icon

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