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Debujo Author

Level 1

13 points

screen shot not working on imac 12.2 Monterey

Screen shot freezes open and cannot be closed. Is not taking screen shot

iMac 27″, OS X 10.10

Posted on Feb 4, 2022 1:23 PM

Top-ranking reply

Old Toad

Level 10

211,063 points

Posted on Feb 4, 2022 1:27 PM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

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screen shot not working on imac 12.2 Monterey

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