You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi everyone,
Do you have any ideas that the light on Macsafer doesn't turn to green when my Macbook is fully charged? When I plug power in, the light is green and turn to orange immediately regardless the battery is fully charged or not.
It has happened two days ago. My Macbook Air is Mid-2015 version.
MacBook Air 13″, macOS 10.12
Hey TueNgo,
We see the light on your MacBook Air MagSafe adapter does not turn green despite being fully charged.
To confirm, no matter how long you leave the computer on the charger, the LED will not turn green? If so, take a moment to reset the SMC of your Mac:
If you notice the issue persists after that, try charging your Mac in a different room or to a different outlet. If the behavior still remains the same, reach out to Apple Support for additional assistance.
Take care.
TueNgo,
Thanks for the additional details.
Given the issue persists after the recommended steps, we'd actually advise reaching out to Apple Support from here for additional assistance. There's no need to fully drain the Mac and charge it again as lithium-ion batteries derive no benefit from doing so.
Take care.
TueNgo,
Thanks for the additional details. Glad to hear things are working properly now.
If this issue returns, we'd recommend contacting Apple Support to have the computer inspected.
Take care.
Hi DerekM87,
Many thanks for your response
I reseted the SMC of my Macbook and also try charging my Mac in a different outlet. And the result is: (i) The Battery keeps at 99% (does not turn to 100% after a long time); and (ii) the light of MacSafe is still orange (of course, as the battery is not fully charged).
Should I use the battery without Power adapter until the battery is empty and try charging my Mac again?
Hi DerekM87,
After few days, the light on MacSafe turns to green after the battery is fully charged. I have not done anything special. I used my Macbook without power adapter and charged when the battery was low. And it turns to green as normal.
Many thanks for your support.
Light on Macsafer always be orange
