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I have a gift card but only the receipt, no the card. The receipt has a serial number, but I can’t use it because the platform is asking for the card that o don’t have. What can I do?

I have a gift card but only the receipt, no the card. The receipt has a serial number, but I can’t use it because the platform is asking for the card that o don’t have. What can I do?

Posted on Feb 5, 2022 4:27 AM

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Question marked as Top-ranking reply

Posted on Feb 5, 2022 7:11 AM

Gabi,

You really should try to find the card. See suggestions in here:

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

3 replies

I have a gift card but only the receipt, no the card. The receipt has a serial number, but I can’t use it because the platform is asking for the card that o don’t have. What can I do?

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