Problems with access to iCloud and to Keychain on MacBook
I’m having problems accessing iCloud and Keychain on my Macbook Pro - (early 2015) MacOS High Sierra Version 10.13.6
A couple of days ago, the Apple Mail app was not receiving mail from my gmail account.
Notification came up:
I go to iCloud Preferences - dialogue box tells me to enter the Apple ID password.
Initially, I misread the instruction - thinking it wanted me to put in the password for the gmail account (because the name of my Apple account is my gmail address), rather than for the Apple ID. I entered the wrong password at least twice.
After entering the correct Apple ID password, it tells me that “An unknown error has occurred.
During some attempts to access iCloud, it gives me a different message, telling me that the password is incorrect. At this stage I am confident I have entered the correct password.
When I enter Keychain on my MacBook to double check password, it will not allow me access.
In fact, Keychain is preventing me accessing all entries.
In summary, I can’t access my iCloud account or my Keychain account. I’m at a loss what to do.
Can anyone help me, please?
[Image Edited by Moderator to Remove Personal Information]
MacBook Pro 13″, macOS 10.13
