So I like to fall asleep when listening to a video on Facebook or YouTube. And my phone used to ring and pause the video. Now I keep waking up to missed calls no longer ringing when watching something.
iPhone X
Hi Loobie1688,
Thank you for posting in Apple Support Communities! From our understanding, when watching a video on Facebook or Youtube, calls are being silence instead of interrupting the video, is that right? Do you have a Focus enabled when this occurs?
Use Focus on your iPhone, iPad, or iPod touch
You can also check for any app or software updates that may need to be installed.
How to manually update apps on your Apple device
Update your iPhone, iPad, or iPod touch
Hope that helps!
Hi Loobie1688,
Thank you for posting in Apple Support Communities! From our understanding, when watching a video on Facebook or Youtube, calls are being silence instead of interrupting the video, is that right? Do you have a Focus enabled when this occurs?
Use Focus on your iPhone, iPad, or iPod touch
You can also check for any app or software updates that may need to be installed.
How to manually update apps on your Apple device
Update your iPhone, iPad, or iPod touch
Hope that helps!
Loobie1688,
Thank you for providing that information. Since this is happening on the latest iOS ( 15.3.1) and the latest version of those apps, the next option would be to contact the app developers for further assistance. Check out how to reach out to them here: How to contact an app developer.
Have a good one!
Hi no focus is not enabled and I am up to date on software. Nothing has changed. Thank you for replying
Phone not ringing when watching a video
