Phone not ringing when watching a video

So I like to fall asleep when listening to a video on Facebook or YouTube. And my phone used to ring and pause the video. Now I keep waking up to missed calls no longer ringing when watching something.

iPhone X

Posted on Feb 5, 2022 7:45 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2022 9:01 AM

Hi Loobie1688,


Thank you for posting in Apple Support Communities! From our understanding, when watching a video on Facebook or Youtube, calls are being silence instead of interrupting the video, is that right? Do you have a Focus enabled when this occurs?


Use Focus on your iPhone, iPad, or iPod touch


You can also check for any app or software updates that may need to be installed.


How to manually update apps on your Apple device


Update your iPhone, iPad, or iPod touch


Hope that helps!


3 replies
Question marked as Top-ranking reply

Feb 6, 2022 9:01 AM in response to Loobie1688

Hi Loobie1688,


Thank you for posting in Apple Support Communities! From our understanding, when watching a video on Facebook or Youtube, calls are being silence instead of interrupting the video, is that right? Do you have a Focus enabled when this occurs?


Use Focus on your iPhone, iPad, or iPod touch


You can also check for any app or software updates that may need to be installed.


How to manually update apps on your Apple device


Update your iPhone, iPad, or iPod touch


Hope that helps!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Phone not ringing when watching a video

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.