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why can't I install big sur on my MacBook pro?

I was using a dashlane password manager very happily, but they took away the desktop version and now it is tied to the browser. I can use it on chrome, but not safari because it says I need to be using an OS greater than 11 or Big Sur. I have Catalina 10.15, and when I go to update it says I am up to date. It won't let me install it from the apple site, either.


MacBook Pro 15″, macOS 10.15

Posted on Feb 5, 2022 2:19 PM

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Question marked as Top-ranking reply

Posted on Feb 5, 2022 2:24 PM

The model year of a MacBook Pro is available at Apple menu > About This Mac.

A mid 2012 through early 2013 MacBook Pro can be upgraded to Catalina 10.15.7 but no later. See: https://support.apple.com/en-us/HT211683

A late 2013 and mid 2014 can be upgraded to the latest  version of Big Sur macOS 11 but no later. See: https://support.apple.com/en-us/HT211683

An early 2015 or later can be upgraded to the current version of Monterey macOS 12. See: https://support.apple.com/en-us/HT212735

2 replies
Question marked as Top-ranking reply

Feb 5, 2022 2:24 PM in response to lvbwi

The model year of a MacBook Pro is available at Apple menu > About This Mac.

A mid 2012 through early 2013 MacBook Pro can be upgraded to Catalina 10.15.7 but no later. See: https://support.apple.com/en-us/HT211683

A late 2013 and mid 2014 can be upgraded to the latest  version of Big Sur macOS 11 but no later. See: https://support.apple.com/en-us/HT211683

An early 2015 or later can be upgraded to the current version of Monterey macOS 12. See: https://support.apple.com/en-us/HT212735

Feb 6, 2022 2:51 AM in response to lvbwi

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


Computer Qualify for the Monterey upgrade


macOS Big Sur 11 hardware requirements


Caution - jumping over all the newer versions and directly to Big Sur  / Monterey on Qualifying computers is Technically possible - there are those who have attempted and were successful. Then there are those who attempted and had less than good results.


If this is a Production or Mission Critical Set-up - a more prudent and measure approach is suggested. 


The above is from observations on the Apple Support Community Forums and IMHO


Tips Big Sir Upgrade Released Nov 2020


Tips Monterey Upgrade  Released Oct 25, 2021


Make Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS


Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina, Big Sur & Monterey supports only 64 bit and there is no workaround.


Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may required update or upGrades to 64 Bit Versions.


Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal  operation of the OS and may even Corrupt the OS requiring a Reinstallation

why can't I install big sur on my MacBook pro?

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