You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does my icloud storage still say 5gb after deleting attachments from messages?

Hi , I've been having an issue with my icloud storage causing me to be unable to backup my phone and this is really important to me. My storage constantly says that my messages are taking up 5 gb but that's no where near accurate. I've deleted photos , individual messages & also vidoes and photos from within messages and Nothing has worked. As you see below the messages first says 5 gb and then says 96.1mb and this is causing me to be unable to backup my phone , seen below.

iPhone 8 Plus

Posted on Feb 5, 2022 7:52 PM

Why does my icloud storage still say 5gb after deleting attachments from messages?

Similar questions