Rules in Mail Preferences not working fully

Question

Level 1

19 points

Rules in Mail Preferences not working fully

A small question really, but why are all the junk mails from people using onmicrosoft.com still arriving in my inbox after i set a Rule in Mail Preferences to delete them? I'm being swamped by emails from different individuals whose addresses are their name and profession followed by @ then loads of letters, then a dot followed by onmicrosoft.com. I set the Rule to delete anything with ".onmicrosoft.com". And still they come. Of course I can go into my menu and hit erase junk mail each time i open my Mail app, but I'd rather these junk mails go straight into trash. Can anyone advise? Thanks! karen

PS it's nothing to do with which OS I'm using... it's been like this for ages... it's just that there are more and more of these creeps!

MacBook Pro 16″, macOS 12.1

Posted on Feb 6, 2022 7:08 AM

Reply

Answer 1

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,382 points

Feb 7, 2022 7:59 AM in response to karen4123

karen4123 wrote:

if 'block sender' filters to junk mail, i'd still be left with all these spammers in my junkmail folder!

each email is from a different address. no-one here has come up with a solution within the Mail App's Rules so I'm just going to have to continue using the Erase all Junk Mail option a few times a day when the spam mounts up in my junkmail folder. it's no big deal, i was just hoping that Apple had a workaround to get all my .onmicrosoft.com spam deleted before it gets into my junkmail folder. no worries. thanks for your ideas.

There are two point of filtering— Server side and client side.

Log into your email account on line (your email provider ) through your browser and see if you can stop the domain <.onmicrosoft.com> before it makes it way to your computer. Every email provider handles this differently... look at settings or some such. Use their help menu/FAQ/support etc for assistance.

If Junk mail is not working for you as expected—

https://support.apple.com/guide/mail/if-junk-mail-filters-arent-working-mlhlp1145/mac

https://support.apple.com/guide/mail/junk-mail-preferences-cpmlprefjunk/mac

https://support.apple.com/guide/mail/reduce-junk-mail-mlhlp1065/mac

Identify and filter junk mail in iCloud - Apple Support

https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac

https://support.apple.com/en-in/guide/mail/viewing-preferences-cpmlprefview/mac

Mail advanced junk mail settings on Mac - Apple Support

https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac

Reply

Answer 2

karen4123 Author

Level 1

19 points

Feb 7, 2022 5:32 AM in response to PRP_53

so i created a rule that anything that had "dot onmicrosoft dot com" should be deleted. why aren't all these spam emails with such a word *anywhere* in its domain name getting deleted? so frustrating!

Reply

Answer 3

karen4123 Author

Level 1

19 points

Feb 6, 2022 11:00 AM in response to PRP_53

Oh yes, thank you, i know about that, but I'm not going to send each junk mailer to be blocked... i get probably 100 of these per week, and most of them are from different individuals! I just basically want my Rules in Mail Preferences to recognize every mail address with " .onmicrosoft.com " as a mail to be deleted before it hits my inbox. I'll continue using the erase junk mail function in the dropdown menu until the day IF/WHEN my Mail app Rules recognizes this "part" of each email address as junk to be deleted immediately. Erase Junk Mail is the fastest way if I can't get Mail to delete these spammers/scammers.

Reply

Answer 4

karen4123 Author

Level 1

19 points

Feb 6, 2022 2:53 PM in response to PRP_53

Thank you. I used to use Spam Sieve in olden days and it was good... but then the Mail app got so much better at recognizing junk mail that I didn't renew Spam Sieve. Maybe it's time to reinstall it if Apple can't get its Rules to work as they should. Thanks for the suggestion

Reply

Answer 5

PRP_53

Level 10

91,159 points

Feb 7, 2022 2:26 AM in response to karen4123

karen4123 wrote:

Thank you. I used to use Spam Sieve in olden days and it was good... but then the Mail app got so much better at recognizing junk mail that I didn't renew Spam Sieve. Maybe it's time to reinstall it if Apple can't get its Rules to work as they should. Thanks for the suggestion

" if Apple can't get its Rules to work as they should."

AFAIK Apple Mail does have some basic " Rules " that the user can enable or disable like Junk Mali.

AFAIK any " Rules " there after must be Created by the User. In affect, they are not Apple Rules but the User Created Rules.

Reply

Answer 6

PRP_53

Level 10

91,159 points

Feb 7, 2022 6:23 AM in response to karen4123

Have had various Spammers arrive in the Inbox and by Blocking the Sender - even if the pre-domain aspect may have changed the Domain name has not.

The " Block Sender " has worked in my case and has automatically been filtered to Junk folder.

All this without the need to create any Rule(s).

Reply

Answer 7

karen4123 Author

Level 1

19 points

Feb 7, 2022 7:48 AM in response to PRP_53

if 'block sender' filters to junk mail, i'd still be left with all these spammers in my junkmail folder!

each email is from a different address. no-one here has come up with a solution within the Mail App's Rules so I'm just going to have to continue using the Erase all Junk Mail option a few times a day when the spam mounts up in my junkmail folder. it's no big deal, i was just hoping that Apple had a workaround to get all my .onmicrosoft.com spam deleted before it gets into my junkmail folder. no worries. thanks for your ideas.

Reply