Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: NatSanMar
NatSanMar Author
User level: Level 1
4 points

Catalina download link not working

Posting again. I'm new in the community and have no idea how to edit my old post lol.

I have and old MacBook Pro 2013 with Mojave that I need to update to Catalina. When trying to use the direct link to download Catalina the App Store doesn't open. Instead it opens a browser link with the description of the OS.


I tried the link from my 2021 MacBook Pro 14" with Big Sur and it worked in that Mac. Any idea how I can make the link work on my 2013 Mac with Mojave or another way to download Catalina?


Any help will be very much appreciate it :)


Thanks!

MacBook Pro 15″, macOS 10.15

Posted on Feb 6, 2022 7:25 AM

Reply
Question marked as Best reply
User profile for user: PRP_53
PRP_53
User level: Level 10
85,045 points

Posted on Feb 6, 2022 7:59 AM

 How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


Just tested and works for my machine

View in context

Similar questions

1 reply

Catalina download link not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up