MacBook Air shuts down w/out warning - battery % incorrect

Hi - recently my MBA has started shutting down at random times while not plugged in. Sometimes right upon signing in. All the times this has happened, the battery charge has been fine and well above 50%. However when I push the power button to turn it on after it shuts down, it gives me the black "No Charge" screen as if the batter is completely dead. I plug it in and it turns on fine with the correct battery charge shown as before shut down. I initially thought this was a memory issue while using Photoshop, but I think it's a battery issue now. SO - am I able to change my own battery in my early 2015 MBA not being a techie? Do you think that's what's going on? (I'm asking because it's hard to get an appt at Genius Bar right now and MicroCenter was ZERO help when I made an appt with them.) THANKS!

MacBook Air 13″, macOS 11.5

Posted on Feb 6, 2022 11:45 AM

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4 replies

Feb 7, 2022 1:01 PM in response to MacChica

Replacing the battery may not still fix the issue if there is a problem with the power controller or logic board, which sounds like it might be. It could be something as simple as a loose connector.


If the Apple Store appointments or difficult, you could try a nearby Authorized Apple Service Provider. You can contact Apple Directly (https://support.apple.com/en-us/HT201232) and they could help you find one. If you are in or near a large metro area, there should be many to chose from.

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MacBook Air shuts down w/out warning - battery % incorrect

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