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MacOS Monterey 12.1 Incompatible with Capital One Bill Pay??

A couple weeks ago I upgraded to Monterey and I'm no longer able to access/leverage the bill pay page on Capital One. It's still functioning when I use Chrome, but Safari tells me to "check with my Administrator". Is anyone aware of this or how to resolve?

iMac 21.5″ 4K, macOS 12.1

Posted on Feb 6, 2022 1:19 PM

Reply
1 reply

Feb 7, 2022 11:08 AM in response to Fstop4.5

Hi Fstop4.5,


Thanks for reaching out and welcome to Apple Support Communities! We understand you're currently unable to access a Capital One website using Safari, and we'd like to help. To clarify, is your Mac a personal device, or is it company-owned? Also, is there a chance that it may have a profile or VPN network installed that could be blocking the website? If not, are any other websites experiencing the same problem? These details will give us a good place to start from.


Also, you may try restarting the Mac in safe mode using the steps here: How to use safe mode on your Mac


Starting up in safe mode will help us determine whether the problem is happening with macOS, or if there's a possible third-party software conflict. We look forward to learning the results!


Have a great day.

MacOS Monterey 12.1 Incompatible with Capital One Bill Pay??

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