Level 1

4 points

Face ID just stopped working on my iPhone 12 Pro can it be fixed without reset to factory settings?

Is there any way to rest the Face ID without factory reset?

iPhone 12 Pro, iOS 15

Posted on Feb 6, 2022 2:39 PM

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1 reply

Level 7

26,365 points

Feb 6, 2022 3:24 PM in response to LSTARRH

Hello there!

Please follow the steps in the following link for support with this issue:

https://support.apple.com/en-us/HT208114

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Face ID just stopped working on my iPhone 12 Pro can it be fixed without reset to factory settings?

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