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iphone frozen on apple logo

iphone 10 is stuck on apple logo as if just turned on, turns on for 1 second, then off, then does loading circle, then repeats. Apple logo. on. loading. off. repeat? ive tried resetting it multiple times, charged for over an hour. i need my phone to work

Posted on Feb 6, 2022 7:54 PM

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Question marked as Best reply

Posted on Feb 6, 2022 8:01 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

(3)  If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support


Axel F.

1 reply
Question marked as Best reply

Feb 6, 2022 8:01 PM in response to Lorenmashburn

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

(3)  If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support


Axel F.

iphone frozen on apple logo

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