Iphone 12pro freezes after usage

Hello


After software update to newest version noticed that during the usage for example Youtube or Spotify, phone stops responding (freezes), so I need to restart it, then all ok till next time.

Also sometimes wifi internet is stopping working, after restarting all ok till next time.

When it freezes I can't enter settings menu, it just white nothing is displayed.

iPhone 12 Pro, iOS 15

Posted on Feb 7, 2022 4:14 AM

Reply
1 reply

Feb 8, 2022 7:56 AM in response to mantas70

Hello mantas70,


Welcome to Apple Support Communities!


We understand your iPhone stops responding after using specific apps. We'd like to help.


There are a few things we can do to help fix this. First, make sure all your apps are updated to the latest versions:


How to manually update apps on your Apple device - Apple Support


Since this is occurring with Spotify and YouTube, updating can address any issues with that specific app. If you continue to experience that only with those apps, then complete these steps:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Does the same thing happen after that? Then here's How to contact an app developer.


Additional guidance for your iPhone and unresponsiveness is here:


About iOS performance on your iPhone, iPad, or iPod touch - Apple Support


Have a nice day.

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Iphone 12pro freezes after usage

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