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SCREEN IS BLACK

my screen is totally black it will not respond at all. ive tried to reset my phone using the volume up and volume down and the power button and it will not reset or show the apple icon ID or anything I need desperate help

iPhone 11

Posted on Feb 7, 2022 5:59 PM

Top-ranking reply

frazzm737

Level 9

55,236 points

Posted on Feb 7, 2022 6:10 PM

It is likely time to make an appointment at the nearest Apple Store for an evaluation and explanation of your options.

Apple Store - Find a Store - Apple

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SCREEN IS BLACK

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