Can't transfer large video files from IPhone to PC

FirstStrike1177 Said:

"Can't transfer large video files from IPhone to PC: [...]The smaller ones, up to 771 MB transferred fine, but now I've hit the ones that are going 1 GB and up and I keep receiving an error saying Error Moving File or Folder The device is unreachable.[...]"

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Two Things:

A. Are these in iCloud?

If so, download all of iCloud. See my User Tip: Getting a Quick and Direct "iCloud Drive-to-External Hard Drive" Download - User Tip. Once downloaded, transfer these to the PC.

No Success?

B. Whom to Contact:

Chat with Microsoft about this. Go Here: Contact Us - Virtual Agent - Microsoft Support. It's likely a restriction in the registry somewhere.

FirstStrike1177 Said:

"Can't transfer large video files from IPhone to PC: So how much space do I need on my video? Because I though I had enough, while not 20%free, it is significantly larger than the video I am trying to transfer“

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Determining Storage:

Much storage capacity is on your device? Multiply its count by 0.2 and you’d see what 20% of your storage needs to be free.

Sync Through iCloud:

You only have 5GB of free iCloud storage. So, if you were to upload it to iCloud, then you show enable to download load it from iCloud. Enable Photos in iCloud. See if it then works.

Accessing Photos On an iPhone:

1. Go to: Settings
2. Tap: Your Name (Top Item)
3. Tap: iCloud
4. Tap: Photos
5. Enable: iCloud Photos

II. On a Mac:

Access from iCloud, Manually:

1. Go To: icloud.com
2. Select: Photos
3. Download: the Video

FirstStrike1177 Said:

"No I’m not using iCloud. Some of my videos are larger than the storage I have either way, unfortunately."

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Sync Through iCloud:

IF built-in capacity is no large enough, then they will not transfer. Always be certain you have at least 20% of free space on your device. As for iCloud, you can upload these to iCloud, if you were to upgrade your iCloud Storage Plan. Doing so, you would then download them to your Mac from iCloud. To sync these, download them from iCloud on your Mac. It seems to be the best way. Enable Photos in the iCloud settings on both devices.