Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

OS causes WhatsApp connection problem over some wi-fi connections.

When I open WhatsApp over my work wi-fi WhatsApp does not want to connect. I have tried multiple solutions I found on the internet but none of them gave me a permanent solution. And I also found that the people with iPhones was the only people that had this problem.


It would keep showing ''connecting...'' as show in the image below...


I would be most grateful if someone could help me with a solution.

iPhone 12

Posted on Feb 7, 2022 11:24 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2022 12:47 AM

Check your Wi-Fi connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT202639

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051

 

Recommended settings for Wi-Fi routers and access points

https://support.apple.com/en-us/HT202068

 

If you need help with your Wi‑Fi password

https://support.apple.com/en-us/HT204070

2 replies
Question marked as Top-ranking reply

Feb 8, 2022 12:47 AM in response to Tiaan0212

Check your Wi-Fi connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT202639

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051

 

Recommended settings for Wi-Fi routers and access points

https://support.apple.com/en-us/HT202068

 

If you need help with your Wi‑Fi password

https://support.apple.com/en-us/HT204070

Feb 8, 2022 11:50 PM in response to Raicya

The thing is that only people with iPhones has this problem, none of the Samsung phones has the problem and it is only in WhatsApp the problem consist in none of the other programs.

Raicya wrote:

https://discussions.apple.com/content/attachment/bfd37310-5760-433c-929d-f68b7f1b39d5
Check your Wi-Fi connection, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT202639
 
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
https://support.apple.com/en-us/HT204051
 
Recommended settings for Wi-Fi routers and access points
https://support.apple.com/en-us/HT202068
 
If you need help with your Wi‑Fi password
https://support.apple.com/en-us/HT204070


OS causes WhatsApp connection problem over some wi-fi connections.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.