Apple Maps no longer syncing to iCloud

Question

Level 1

40 points

Apple Maps no longer syncing to iCloud

Hi,

My Mac/iPhone Maps settings are both enabled and both signed into same account. It's not a settings issue. Both devices are updated to most current versions as of today (02/08/2021).

Yesterday (02/07/2021)

I added a new bookmark (my guide) last night to the Maps app on my Mac. Within a few minutes (i guess it's not instant like other applications), that new bookmark appeared in the Maps app on my iPhone. However, there was a typo in the name I gave the bookmark so I changed it in the Maps app on the Mac. It never updated on the in the Maps app on the iPhone. I continued and deleted a couple of outdated bookmarks in the Maps app on the Mac, those bookmarks remained in the Maps app on the on the iPhone. I added a new bookmark in the Maps app on the on the Mac and it never appeared in the Maps app on the on the iPhone.

Today (02/08/2021)

Nothing has changed. My bookmarks in the Maps app on the on my Mac and in the Maps app on the iPhone are mutually exclusive at this point.

I disabled iCloud Maps on my phone. This erased all bookmarks and favorites, as expected. I killed Maps app from background after checking. I then re-enabled iCloud Maps on the iPhone and nothing has synced. I tried this several times, no success.

Afterwhich, I disabled iCloud Maps on my Mac. As expected, this erased my bookmarks and favorites on the Mac. I quit out of Maps, re-enabled the option again and nothing has synced.

Anyone know what's going on with Maps + iCloud? Is this feature that once was and no longer is?

I'm a bit frustrated that I've seemingly lost all my bookmarks that I've collected over the years.

Any insight would be appreciated.

Posted on Feb 8, 2022 8:48 AM

Reply

Answer 1

ryane77

Community Specialist

Feb 9, 2022 9:01 AM in response to xdracco

Hello xdracco,

From your post it appears you are having an issue with Maps syncing.

In order to try to isolate the issue it would be good to know if other apps that use iCloud to sync are working as expected. This could include Notes, Contacts or Messages, along with other apps.

If they are not syncing, then we would focus on the iCloud connection.

If the other apps are syncing, we would start by restarting all devices involved. While simple, this can refresh the operating systems, apps and connections.

Cheers.

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Answer 2

xdracco Author

Level 1

40 points

Feb 10, 2022 8:23 AM in response to tygb

well, i hate to break it to you..... but maps has synced between devices in the past... and it currently does but does so in a slip-shod manner.

i have an update..... locations and cusomt "my guides" i have saved on my Mac are now on my phone... it appears syncing isn't instant with Maps as it is with other services which is frustrating.

anyways, it seems this puzzle has been solved.

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Answer 3

mario49

Community Specialist

Feb 9, 2022 1:10 PM in response to xdracco

Hello xdracco,

With all the other services syncing, the next step we would suggest is to Contact - Official Apple Support.

They are going to be in the best position to assist further.

Have a good day.

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Answer 4

tygb

Level 9

64,998 points

Feb 10, 2022 9:45 AM in response to xdracco

In previous versions of Mac / iPhone maps didn't synced , location services are enabled in Mac , other applications like notes , calendars , mails ... sync .

Send feedback https://www.apple.com/feedback/icloud.html

https://www.apple.com/feedback/maps_mac.html

An article to be read If Maps isn't working on your Apple device – Apple Support

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Answer 5

xdracco Author

Level 1

40 points

Feb 9, 2022 12:00 PM in response to ryane77

Thanks for the reply.

All other services are syncing just fine. Notes, contacts, reminders, etc.. The affected devices have been restarted but the issue persists.

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Answer 6

xdracco Author

Level 1

40 points

Feb 10, 2022 8:04 AM in response to mario49

Thanks for the reply but i don't have much trust in apple support. yelling into the void would yield more results.

at this point, i'll just assume Maps doesn't sync across devices.

thanks anyways.

Reply

Answer 7

tygb

Level 9

64,998 points

Feb 10, 2022 8:15 AM in response to xdracco

Maps never sync between devices signed in with same Apple ID and password on the same network , however maps can be shared from Mac using mail , messages , notes .......as shown in the screen shot .

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Apple Maps no longer syncing to iCloud

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