Why can't I import photos directly from my iPhone to my MacBook?

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Why can't I import photos directly from my iPhone to my MacBook?

When I plug my iPhone 11 into my new MacBook Pro (14-inch, 2021, M1 Pro), I cannot import photos directly from the phone onto Photos on my computer. A very few random photos appear under "new photos" in Photos, but I have hundreds of other photos that don't appear. Why can't I do this very simple task? I had the same problem with this same iPhone and a much older MacBook and I figured it was just because the computer was so old, but the problem persists in this new MacBook.

iPhone 11, iOS 14

Posted on Feb 8, 2022 6:10 PM

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Answer 1

Top-ranking reply

TonyCollinet

Level 7

23,909 points

Feb 8, 2022 11:42 PM in response to Chrysothlypis

Hi

Do you have optimise storage turned on on your phone?

Once a Photo has been optimised (moved to iCloud) then it is no longer available for transfer to a Mac via USB. It is expected you will use iCloud to sync your mac/phone in this case.

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Why can't I import photos directly from my iPhone to my MacBook?

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