The battery is showing the lighting bolt but is not charging.

i have iPhone 13 max pro. My battery is showing a lighting bolt but won’t charge my battery. It’s been plugged in for over an hour and I’ve went down from 30 to 6 percent. Since plugged in. Help!!

iPhone 13 Pro Max

Posted on Feb 8, 2022 10:07 PM

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1 reply

Stevi_S

Community Specialist

Feb 9, 2022 4:23 PM in response to GracieLou2017

Hi GracieLou2017,

Thanks for using Apple Support Communities. We understand you are running into an issue charging your iPhone. We certainly understand how important it is to get this resolved, and we're happy to help.

We recommend working through the following resource that can help resolve charging issues: If your iPhone or iPod touch won't charge

Thanks

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The battery is showing the lighting bolt but is not charging.

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