turbotax 2021 quits when trying to print

I have TT Deluxe for Mac 2021 on iMac w/ Monterey 12.2 and when I try to print my tax returns the app crashes and closes. I've tried the Save to PDF and no pdf is generated regardless of what folder I try to save it to. Preview also crashes and closes the app. I was on the phone for a couple of hours with TurboTax help and after we exhausted all their attempts to address the issue I was told it was a Apple issue. Suggestions?

iMac 21.5″ 4K, macOS 12.1

Posted on Feb 9, 2022 12:02 AM

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Posted on Apr 5, 2022 10:20 AM

Had the same problem. After spending 2.5 hours with TT Customer Support, still didn't have a solution that worked; that is until I read your response. The organization of my application folder was my downfall. I had all my previous TT versions stored in a sub-folder. I placed TT2021 there too. Everything worked except for printing and saving as a PDF. Following your suggestion I moved TT2021 out of the sub-folder and back into the Applications folder.


Everything works ... Thank you, Tim!

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turbotax 2021 quits when trying to print

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