I can’t update or buy any in app purchases with my account having money on it

I have app call dirt bike unchained the update is free can’t update it and even went and put 25$ on my account to make sure and I can’t use it to even buy anything on any other app

iPhone XR, iOS 15

Posted on Feb 9, 2022 1:49 PM

Reply
1 reply

Feb 10, 2022 11:24 AM in response to Jowlser2006_

Hi Jowlser2006_,


It appears that you're having an issue with downloading or purchasing apps. Can you tell us what happens when you try to update or purchase/download an app? Are you seeing an error message? Additional details can help us determine possible next steps.


If you are seeing a declined message, check out this article: If your payment method is declined in the App Store or iTunes Store - Apple Support You could also see if restarting your iPhone may help: Restart your iPhone - Apple Support It can seem like a simple step, but it can sometimes help resolve issues.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t update or buy any in app purchases with my account having money on it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.