AppleTV internet issues

Question

Level 1

5 points

My Apple TV is showing Ethernet "Connected" but there is no ethernet cable plugged in. How can I get back to wifi?

Apple TV 4K

Posted on Feb 10, 2022 6:35 AM

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Answer 1

Level 10

148,494 points

Please try unplugging it from power for 2-3 minutes and then retesting. If the problem persists please try Reset or restore your Apple TV to its factory settings

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Answer 2

Level 10

217,574 points

It's possible there may be something in the ethernet port causing a short making the Apple TV think there is an ethernet cable connected.

Check the ethernet port carefully, and make sure there's nothing in there.

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