You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dark background in photos taken with iPhone 11 Pro Max

I take pics for my ebay store with Picture box and Vivid cool setting. the photos used to come out clear, all of a sudden, a few months back, the background is vey dark. No mater what setting I use, if I tried to brighten the photo , the covers are affected. It distorts the entire photo and the integrity has been affected. I also use the "Most Comfortable' format. any suggestions

Thanks




[Re-Titled by Moderator]

Posted on Feb 10, 2022 7:07 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2022 9:02 AM

If you have the same problem with other situations outside the light box you may need yo get the phone looked at.

https://support.apple.com/iphone/repair/service

or: contact Apple Support 


If it is only the light box situation, try moving further back and cropping.


Similar questions

2 replies

Dark background in photos taken with iPhone 11 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.