I downloaded Dropbox in my MacBook Pro but it won't open

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I downloaded Dropbox in my MacBook Pro but it won't open

I've downloaded Dropbox to my Macbook Pro that I recently bought but nothing happens when I click on it. I thought a window should appear and then you move it to the folder to install? The Dropbox file is downloaded to the Downloads carousel but when I click on it nothing happens. Should installing a program like this really be so difficult on a Mac? I thought Apple's motto was that it "just works"?

[Re-Titled by Moderator]

MacBook Pro 16″, macOS 12.1

Posted on Feb 10, 2022 5:50 PM

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Answer 1

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TheLittles

Level 10

195,352 points

Feb 10, 2022 6:02 PM in response to john10001

john10001 Said:

"Installing Dropbox: I've downloaded Dropbox to my Macbook Pro that I recently bought but nothing happens when I click on it.[...]"

Hold Down the Shift Key:

Try holding down the shift key when clocking on it. Doing so, caches will be reset, and kernels will be deleted. Report back if that works. If this has been sitting here for a while. then it is more likely to work.

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Answer 2

sberman

Level 10

267,909 points

Feb 10, 2022 5:58 PM in response to john10001

See "How to download and install the Dropbox desktop app" here.

https://help.dropbox.com/installs-integrations/desktop/download-dropbox

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I downloaded Dropbox in my MacBook Pro but it won't open

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