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jasperflat Author

Level 1

4 points

Subscription to AppleTV+ ended early, won't let anyone in 'family' sign up.

I have received a subscription with the purchase of a computer. It was supposed to end, by my estimates on 4/22/2022. But it for some reason ended today. I was sharing this account with a family member who signs in on a TV upstairs in the same house. He cannot sign up to pay for appleTV+ because 'a family member already has it for free.' I cannot use the service, it appears to have expired - but I received no notification of this - it just wants me to sign up & pay for an account. So we are stuck, neither of us can watch.

Posted on Feb 10, 2022 8:10 PM

Top-ranking reply

turingtest2

Level 10

274,464 points

Posted on Feb 11, 2022 4:13 AM

This is a user to user support forum. We cannot help directly. Reach out to Apple Support.

tt2

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Subscription to AppleTV+ ended early, won't let anyone in 'family' sign up.

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