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Request to download app

Hi! My son keeps requesting to download an app(s). When I click on the request, I get a blank screen with cancel in the top

left. It just sits and sits. I never receive an approve button. If I click cancel, I get an error pop up indicating an unknown error. This just started in the past several days.


I haven’t been able to find anything in my searches for this issue.


Any help is appreciated!

iPhone 13 Mini

Posted on Feb 11, 2022 5:12 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2022 5:31 PM

Hello jayma19,


Sorry to hear that. I found this article that might help, if it doesn’t, let me know and I’d be happy to look further into this for you.


If Ask to Buy isn’t Work - Apple Support


Sincerely,


Captain

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Request to download app

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