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iPhone Wi-Fi issues

iphone XS Max, refurbished after my original xs max had cracked glass on the back. As of late, my Wi-Fi is spotty, when I’m at home connection always seems to be slower than using my phone without Wi-Fi.


it might just be time for a new phone however there are so many options now with Wi-Fi and connection settings I just wanted to see if anyone had a recommendation on how to troubleshoot or set the Wi-Fi settings or connections settings to make it where it wasn’t so delayed !


I have t mobile, most likely leaving because I barely have cell service with them to begin with. So I’m not sure if it’s a T-Mobile issue or a iPhone issue. Already checked the common sense stuff (router, reset phone, turn off then wait then turn back on, etc).


im not a tech savvy person, any guidance would be appreciated. Hope this made sense.

Posted on Feb 12, 2022 8:15 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 12, 2022 10:56 PM

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


Similar questions

2 replies
Question marked as Top-ranking reply

Feb 12, 2022 10:56 PM in response to connorlh

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


iPhone Wi-Fi issues

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