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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
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I bought a new phone which allows me free Cloud space for a few days. I started the back up. After 4 hours, I had to leave and took my phone with me. Now I get the message "The last backup could not be completed." I tried to start the back up again, but it won't let me. Suggestions?
iPhone 6s Plus, iOS 15
Hello jahousley,
Thank you for posting in the Apple Support Communities. You're in the right spot for support with iCloud Backup.
Try restarting your iPhone, then manually backing up to iCloud again. These steps can refresh the connection with iCloud. Here's how:
How to back up your iPhone, iPad, and iPod touch with iCloud
We also recommend keeping your iPhone connected to a reliable Wi-Fi network until the backup completes. If you still can't back up to iCloud, these additional steps might help:
If you can't back up to iCloud
We hope this information is useful. Kind regards.
Hello jahousley,
Thank you for posting in the Apple Support Communities. You're in the right spot for support with iCloud Backup.
Try restarting your iPhone, then manually backing up to iCloud again. These steps can refresh the connection with iCloud. Here's how:
How to back up your iPhone, iPad, and iPod touch with iCloud
We also recommend keeping your iPhone connected to a reliable Wi-Fi network until the backup completes. If you still can't back up to iCloud, these additional steps might help:
If you can't back up to iCloud
We hope this information is useful. Kind regards.
iCloud backup stalled and won't restart
