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tonia126 Author

Level 1

4 points

iPhone 13pro app issue

Apps loaded from old iPhone show up on my screen but I’m unable to open a very important one, the Dexcom G6, which is used to monitor my blood sugar for my Diabetes. How can I fix this?

iPhone 13 Pro, iOS 15

Posted on Feb 12, 2022 8:37 PM

Top-ranking reply

TheLittles

Level 10

195,717 points

Posted on Feb 12, 2022 8:41 PM

tonia126 Said:

"iPhone 13pro app issue: Apps loaded from old iPhone show up on my screen but I’m unable to open a very important one, the Dexcom G6, which is used to monitor my blood sugar for my Diabetes. How can I fix this?"

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Troubleshooting Opening Apps:

Start with a Restart: Restart your iPhone - Apple Support

Remove/Install the App:

Try removing the app (hold you finger on it, and then tap the white-encircled "I" once it wiggles). Then go back to the App Store, and re-download the app. Once re-downloaded, install it, setting up what need be, and access this once more.

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iPhone 13pro app issue

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