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I lost my previous phone few weeks ago and now I returned some stuff which I purchased by apple pay on my previous phone. The return receipt shows the bank card number is my previous Device Account Number. Will I still receive my money?
Hello Onnnusss,
Thank you for posting in the Apple Support Communities. We'd like to offer our support.
As it turns out, you may need to connect with the merchant or your financial institution to change a refund that's already being processed.
We invite you to take a look at the support article below. It may provide additional clarification:
Get a refund for purchases made with credit or debit cards using Apple Pay
For additional billing-related questions, you're welcome to contact Apple Support directly. Depending on your region, you may be able to reach them here:
We hope this information is useful. Kind regards.
Hello Onnnusss,
Thank you for posting in the Apple Support Communities. We'd like to offer our support.
As it turns out, you may need to connect with the merchant or your financial institution to change a refund that's already being processed.
We invite you to take a look at the support article below. It may provide additional clarification:
Get a refund for purchases made with credit or debit cards using Apple Pay
For additional billing-related questions, you're welcome to contact Apple Support directly. Depending on your region, you may be able to reach them here:
We hope this information is useful. Kind regards.
Onnnusss,
Thanks for getting back in touch with us.
If the issue continues after taking the steps above, we recommend reaching out to Apple Support. You can click the link below to see what options may be available in your region:
Moving forward, you can take these steps to update the payment cards used with Apple Pay:
Change or remove the payment cards that you use with Apple Pay
Have a great rest of your day or evening.
I didn’t mark my previous phone as lost and didn’t erase it, I can see my Apple Pay information through my Apple ID device info. Is it possible to receive the refund?
Thank you, I have received my refund.
Apple pay Device Account Number
