I did not make these purchases. What do I do?
I did not make these purchases. What do I do?
iPhone 12 Pro Max, iOS 15
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I did not make these purchases. What do I do?
iPhone 12 Pro Max, iOS 15
Catherine, Did you receive emails about purchases? It might be phishing only. Look on your account and see if you are really being charged.
If it is a real charge on your account, follow the steps in here:
If you see 'apple.com/bill' on your billing statement - Apple Support
Catherine, Did you receive emails about purchases? It might be phishing only. Look on your account and see if you are really being charged.
If it is a real charge on your account, follow the steps in here:
If you see 'apple.com/bill' on your billing statement - Apple Support
I did not make these purchases. What do I do?