HomeKit turning light off randomly
Every day HomeKit keeps turning lights off between 5-8 randomly. Already tried uninstalling HomePod and getting rid of all automations and nothing, still does it.
Every day HomeKit keeps turning lights off between 5-8 randomly. Already tried uninstalling HomePod and getting rid of all automations and nothing, still does it.
Hello Gpgen,
Thank you for posting in the Apple Support Communities. We're here to help.
It sounds like you've taken some great steps on your own so far. Have you also tried removing the HomeKit lighting accessory, then adding it to the Home app again? If not, doing so might help refresh the connection between your iOS device and the accessory.
Add a HomeKit accessory to the Home app
From there, let's be sure the iPhone is fully updated since fixes are included with each update. If an update is available, we suggest having a current backup to iCloud or to a computer, first.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
If this concern continues after taking the steps above, our resolution is to contact Apple Support directly. Depending on your region, you may be able to reach them here:
We hope this information is useful. Kind regards.
Hello Gpgen,
Thank you for posting in the Apple Support Communities. We're here to help.
It sounds like you've taken some great steps on your own so far. Have you also tried removing the HomeKit lighting accessory, then adding it to the Home app again? If not, doing so might help refresh the connection between your iOS device and the accessory.
Add a HomeKit accessory to the Home app
From there, let's be sure the iPhone is fully updated since fixes are included with each update. If an update is available, we suggest having a current backup to iCloud or to a computer, first.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
If this concern continues after taking the steps above, our resolution is to contact Apple Support directly. Depending on your region, you may be able to reach them here:
We hope this information is useful. Kind regards.
HomeKit turning light off randomly