Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV app stalling on Panasonic TV

Watching the new Apple TV+ app on my 3 year old Panasonic 4K OLED TV and, despite a good internet connection, the Apple programmes often stall, hesitate and even restart. Very frustrating. While in this state, maybe after 30 minutes of good viewing, I check the the internet link and it’s all running at full speed. My deduction is that either the Apple servers are stalling, which I think is unlikely, or the new Panasonic Apple TV+ app is buggy. Anyone else have a similar problem? Or even a solution?


Currently trying to watch the 3rd episode of ‘Suspicion’ and again it’s just restarted this episode…


A frustrated thanks,


Iroscow (UK)

txfz950b,

Posted on Feb 13, 2022 1:10 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2022 3:27 PM

Just found out that setting the Apple TV+ app to “SD only” vastly improves the stability, no more hesitations etc noticed, just a poorer picture.


Note that viewing 4K programme material on other apps (iPlayer, Amazon and Netflix) is stable. 🤔


Internet connection runs at a consistent 30Mbps download.


iroscow

1 reply
Question marked as Top-ranking reply

Feb 13, 2022 3:27 PM in response to iRoscow

Just found out that setting the Apple TV+ app to “SD only” vastly improves the stability, no more hesitations etc noticed, just a poorer picture.


Note that viewing 4K programme material on other apps (iPlayer, Amazon and Netflix) is stable. 🤔


Internet connection runs at a consistent 30Mbps download.


iroscow

Apple TV app stalling on Panasonic TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.