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How can i remove 0.15$ cents from my wallet? I can't buy anything and i can't contact the support, please help me i need to chamge my region

I have 0.15 cents on wallet and i can't add money or contact support, bechause i am outside the USA, please just remove my money or help me

iPhone XS, iOS 15

Posted on Feb 13, 2022 4:37 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2022 12:38 PM

Hi ejsomir,


​Thank you for using the Apple Support Communities. It sounds like you're having an issue with a small balance on your Apple ID, and you want to remove it so you can change your region. We're happy to get you pointed in the right direction. This link covers how to Change your Apple ID country or region:


  • "If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support."


Based on the above, you would need to work directly with Apple for this. If you're not able to reach an advisor using that link, you'll find contact numbers here: Contact Apple for support and service


We hope this helps you. Best wishes.

3 replies
Question marked as Top-ranking reply

Feb 14, 2022 12:38 PM in response to ejsomir

Hi ejsomir,


​Thank you for using the Apple Support Communities. It sounds like you're having an issue with a small balance on your Apple ID, and you want to remove it so you can change your region. We're happy to get you pointed in the right direction. This link covers how to Change your Apple ID country or region:


  • "If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support."


Based on the above, you would need to work directly with Apple for this. If you're not able to reach an advisor using that link, you'll find contact numbers here: Contact Apple for support and service


We hope this helps you. Best wishes.

Feb 14, 2022 12:39 PM in response to ejsomir

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


How can i remove 0.15$ cents from my wallet? I can't buy anything and i can't contact the support, please help me i need to chamge my region

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