Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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Waysfn Author

Level 1

4 points

New User to ipad

Why is it when I go to apple store to get any app it asks me to fill out form. I fill it all out and it asks me to contact iTunes support

Posted on Feb 13, 2022 7:14 PM

Best reply

Tim_4_All

Level 3

973 points

Posted on Feb 13, 2022 10:15 PM

Hi Waysfn,

I'd strongly recommend going directly to Support with your issue. I'm guessing you had (or Apple believes you had) an iTunes account or previous AppleID and it is now causing a conflict with your sign in with the App Store (upper right user icon). This link takes you to authentication issues with your AppleID and others.

https://getsupport.apple.com/?caller=cups&PGF=PGF63006

One added suggestion, the form requires certain fields be filled out. I recall an issue with the title field must be filled. On the form make certain you are filling every field out.

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